Enhance Your Visibility
Experience personalised coaching that enhances your professional image and boosts your confidence in any setting.
Bespoke Professional
Course Objectives
My bespoke coaching sessions are crafted to align with your unique professional aspirations. Gain the skills and confidence needed to excel in any environment. Idea for:
- Corporate professionals
- Job seekers
- Recent graduates
- Entrepreneurs
- Individuals seeking personal development
Course Content
Personalised Training for Professional Excellence
My bespoke training sessions are designed to refine your professional image and enhance your communication skills. Experience tailored guidance that empowers you to navigate workplace etiquette with confidence.
- History and Evolution: Explore the origins of etiquette and its role in society today. Discuss how traditional principles have evolved to accommodate modern expectations.
- Core Principles: Introduce the key tenets of etiquette, such as courtesy, respect, and consideration for others.
- Table Setting and Service Styles: Cover the basics of table settings, from casual to formal, and the various service styles common in the hospitality industry.
- Guest Interactions: Provide guidelines on how to greet and seat guests, taking into account their preferences and special needs.
- Dining Dos and Don'ts: Address common dining etiquette pitfalls and how to avoid them. Include topics such as handling utensils correctly and the art of conversation at the table.
- Verbal Communication: Focus on polite language, tone, and the importance of active listening. Teach staff how to communicate effectively with guests from diverse backgrounds.
- Non-Verbal Communication: Highlight the significance of body language, eye contact, and personal space in creating a welcoming environment.
- Understanding Cultural Differences: Introduce the concept of cultural intelligence and its relevance in the hospitality sector
- Respecting Traditions and Customs: Provide insights into common cultural practices and how to respect them in a hospitality setting.
- Conflict Resolution: Equip staff with strategies for managing complaints and resolving conflicts amicably and professionally.
- Maintaining Composure: Teach techniques for staying calm and composed under pressure, ensuring a positive experience for all guests.
- Dress Code and Grooming: Discuss the importance of a professional appearance in the hospitality industry, including guidelines on dress codes and personal grooming.
- Poise and Posture: Emphasize the role of poise and posture in conveying confidence and professionalism.
- Practical Assessments: Implement role-playing exercises and practical assessments to evaluate participants' understanding and application of etiquette principles.
- Certification: Offer a certification upon successful completion of the course, recognizing participants as trained etiquette professionals in the hospitality sector.
Bespoke Professional
Benefits Of The Course
- Career Advancement: Improved professional interactions can lead to better job opportunities and promotions.
- Enhanced Confidence: Participants will feel more self-assured in social and professional settings.
- Cultural Competency: Understanding global etiquette standards can facilitate international business relationships.
- Networking Opportunities: Improved networking skills can open doors to new connections and collaborations.
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Enhance Your Professional Persona
Transform your career with tailored coaching that enhances your professional presence and confidence.